FAQ ◼ MGM CONTROLLERS

FAQ

Frequently asked questions - you can browse the topics below to find what you are looking for.

Before placing an order
Delivery time depends on many factors - size of the order, customization, dangerous good regulations for transport or peak seasons. The production of a new speed controller can take up to 14 days. However, when you buy goods that are in stock, we send them immediately after receiving payment.
SOON
At the moment we accept Credit cards, PayPal and the most popular digital wallets, including Apple Pay, Google Pay or Samsung Pay.
Unfortunately no, we do not offer this option yet.
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online.
Yes, of course you can. If you are located outside of the European Union, create an account and you will see prices excluding VAT (21%). If you have registered and still see prices including VAT, please contact us at [email protected], we will fix it.

If you are located in EUROPE and want to order without VAT, you will need to provide us with valid VAT number.
There might be a security check in your bank. It might be necessary to call your credit card issuer and authorize the payment abroad. You can either contact us at [email protected] and we will send you a new payment link or you can choose a different payment method.
Yes, we are constantly looking for new partners that would love to help us spread the name of our brand. For more information, please contact us at [email protected]
The main difference is that PRO version supports real-time telemetry, a feature of real-time monitoring. This means that you can connect the controller to PC and you can see all the values during the run. This is for example when you have a car on a test-bench so you can see all the real values. But this is not the data logger. All our X2 and X2 PRO controllers have standardly the integrated data logger so after the run, you can read-out all the data from the run. The PRO version has longer warranty 5 years and standardly shorter service if warranty repair is needed.
The warranty only applies to damages that were caused by fault of the controller itself. Every controller is tested with the full load and has to pass many other tests before shipping to ensure 100% working condition.
The LK version of motor is longer and there are intakes for an internal fan. So It has better cooling, but the dust can get inside (requires more maintenance). HiAmp is shorter and better sealed against dust or water. However, the bearings are still exposed and need a general maintenance.
You are good to go with our default settings. Please, make sure your batteries are fully charged. The ESC will automatically detect the number of cells and will protect your batteries from getting damaged when the voltage drops too low.
  1. Download the Controller 2 application here:
  2. Connect USBCOM5 to your computer and start the installation process.
  3. Run the application and check initialization of USBCOM5. Wait for 1 green and 2 orange lights. (semafor)
  4. Connect the ESC to your USBCOM5, then batteries and turn on the ON/OFF switch. (Configuration without switch - just connect to batteries). Wait for 3 green lights.

1.1 Install the Controller2 PC application from the MGM CONTROLLERS website and proceed with the installation. If you have application Controller2  already installed go straight to point 2.
https://www.mgm-controllers.com/downloads.html

1.2When the application is waiting on connecting USBCOM5, connect only USBCOM5 without connection the ESC.

1.3 Wait until Controller2 is ready after the successful installation.

2.1 Start Controller2 application. If you have already set P4 go straight to point 3.

2.2 Connect USBCOM5 top PC and connect CC_11 connection to USBCOM5 and your controller.

2.3 Check if your USBCOM5 module is active. You need to see green and yellow LED lights at the left top corner of the app.

3.1 Connect the ESC through the antispark solution to your battery pack.

3.2 Turn the Controller ON (in case your configuration includes the main switch, if not ESC will be automatically turned on after the connection of your battery/point 2.4). 

3.3 Check the LED identification on the top side of the ESC, you should see the blue led lighting.

3.4 Open settings at the top menu then advance settings and set parameter P4 to "PWM pulse - programmed" after that do not forget to save settings by "Write settings" button

3.5 Turn off your ESC and disconnect that from CC_11.

3.6 Connect your controller to receiver and motor.

3.7 Turn your transmitter (radio) ON.

3.8 Hold full throttle forward. While you are holding the full-throttle, turn on your controller and you will immediately hear 3 beeps,  wait for 10sec for another 3 beeps.

3.9 Then hold full throttle backwards and wait for 2 beeps.

3.10 Return to the neutral position and wait for the melody.

3.11 After the melody ends, turn off the controller. The programming procedure was successfully saved to the ESC and you are ready to go.

At first make sure that parameter P71: BB is set to 'OFF – monitoring enabled' To access the ESC settings you need to do the following:

- connect the USBCOM5 to PC and to the controller.

- now turn the controller ON and it should access the settings. Set the parameter P71.

- save the settings, then unplug the USB from PC.

Turn ON the controller without a connected USBCOM5 module. The controller plays the “sound notification” And then it is time to connect the USBCOM5 to PC and to the controller. Enter the monitoring tab in the application. Then press start and wait for initialization. Please note that the real-time monitoring is only supported by X2-series PRO controllers and HBC-series controllers! It is not available when P3: Model type is set to Heli modes!

  1. Connect the ESC to your PC after the test run of your model vehicle.
  2. Run the Controller2 PC application. Connect the battery and turn ON the controller.
  3. Click on the "History".
  4. The next step is to click on "Read History".
  5. After that save the history to XLS and HDF data file.
Note: Don't turn the ESC OFF before the XLS file is created and saved.
Once your order has been sent, you will receive an email with a tracking number, which you can use to track your order. You can also follow your order on your account at website. If you need more detailed information contact us at [email protected]
Delivery time depends on many factors - size of the order, customization, dangerous good regulations for transport or peak seasons. The production of a new ESC can take up to 14 days. However, when you buy goods that are in stock, we send them immediately after receiving payment.
Your order is sent from a base of MGM CONTROLLERS in Zlín, Czech Republic. This is also where all the RC magic happens.
Yes, we can send the package on a date you want or contact directly the shipping company you have choosed.

There are a few reasons why you might see a cancelled order in your Order History. Your payment was declined, the billing address does not match the one on file with your credit card company, or other authorization issues. Check your email for a follow-up message from our support team or use the chat to reach us.

Motors and speed controllers are made to orders and it is really hard for us to sell these items in specific configurations. In some cases however it will be possible. Reach us via online chat or [email protected]
Please take a look at the data sheet of your ESC and there you will find every important information like the first steps, tips or the correct usage of antispark cable...

Yes, we can solder DELTA STRAPS to your motor for you.

You can order the „Solder straps“ on request, which will allow you to connect the motor 30-Series to controllers with 3 motor outputs. We can solder the wire into the hole and then solder the connector to the other end of the wire.

It is recommended when you want to use very long battery power cables (between the battery and the ESC), or you use high voltage at the edge of controllers’ capabilities, or for racing purposes (high load).

The additional capacitors in the capacitors block have to be the exact same type as the ESC’s filtering capacitors and the block must have at least twice the capacity or greater.

External capacitors pack is an option in each MGM ESC configuration.
1) At first make sure that parameter P71: BB is set to 'OFF – monitoring enabled'
  • To access the ESC settings you need to do the following:
  • connect the USBCOM5 to PC and to the controller.
  • now turn the controller ON and it should access the settings. Set the parameter P71.
  • save the settings, then unplug the USB from PC. 
2) Turn ON the controller without connected USBCOM5 modul.
3) The controller plays the “sound notification”
4) And then it is time to connect the USBCOM5 to PC and to the controller.
5) Enter the monitoring tab in the application.
6) Then press start and wait for initialization. The monitoring should be working now.

Note: It is not available when P3: Model type is set to Heli modes!

The options of battery temperature measuring or motor temperature measuring mean there will be a sensor cable plugged into the sensor connector. There is a temperature sensor at the end of the sensor cables. You can set the temperature limits through our programming application (P31,P32), and if the temperature reaches the limit motor will be switched off.

Series 30xx motors can be used in a triangle configuration or in a star configuration. The 6 high current connectors of the motor can be used in two different ways (see pictures below). In a star configuration, the motor behaves as if it has 1.73 times the number of windings and an accordingly, by the same factor, lower rpm per volt. Example: In triangle configuration a 3060 / 8 has 875 rpm per volt, in star configuration the same motor has 506 rpm per volt.


screenshot-2021-01-20-at-113707-am

If you have 2 packs of batteries up to 7s you need to connect them together in series to get 14s (one plus pole(red) of the first battery to one minus pole(black) of a second battery). Then there will remain one minus pole on the first battery and one plus pole on the second battery unconnected.

You will connect these two wires to the controller’s power wires. (If you have 1.8mm antispark you need to connect this thin red antispark wire at first) Then you will connect black minus wires together and red plus wires together. This can be dangerous if you will not do it right.

Please see our manual about “How to correctly use the antispark” or ask your friends for help, if they have experience with this matter.

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